Buying a hot tub is a big decision, and the hardest part is knowing which retailer to trust. Search “best hot tub retailers” and you get a hundred names, all calling themselves the best. So how do you tell a good one from the rest?
Five things separate the best hot tub retailers from the also-rans. Here is the checklist, and how A6 measures up. For the record, we are a WhatSpa? Approved retailer, and have been for years.
The 5 marks of a great hot tub retailer
Judge any retailer against these five. The best tick all of them.
| What to look for | Why it matters | Does A6 do it? |
|---|---|---|
| Independent accreditation | Proof they meet real standards, not just marketing | Yes, WhatSpa? Approved and BISHTA |
| A wet test | You get in the water before you buy | Yes, at our Sutton-in-Ashfield warehouse |
| Free delivery and setup | The tub arrives and is positioned, not dumped | Yes, within 20 miles |
| Everything to start | Steps, chemicals, and a proper handover | Yes, all included free |
| Support after the sale | Help when you need it, not radio silence | Yes, we are on the phone |
The rest of this guide explains why each one matters, so you can judge any retailer, us included.
What is WhatSpa? Approved, and why should you care?
WhatSpa? is the UK’s leading independent hot tub buyer’s guide, and its Approved scheme marks a trustworthy dealer. However, a retailer cannot buy the badge. Instead, they earn it, and keep earning it.
To be WhatSpa? Approved, a retailer must:
- Run a real showroom with hot tubs on display, open to the public
- Sell recognised, quality hot tub brands, not cheap unbranded imports
- Hold full public liability insurance
- Employ trained, knowledgeable staff
- Keep meeting WhatSpa’s standards, or WhatSpa strips the approval away
In short, it is independent proof that we are a proper, established, accountable hot tub retailer. Moreover, if standards slip, the badge goes. So it means something.
Our accreditations at a glance
We meet more than one standard. Here is the full picture.
| Accreditation | What it covers |
|---|---|
| WhatSpa? Approved | Independently verified as a trusted hot tub retailer |
| WhatSwimSpa? Approved | The same trusted status for swim spas |
| BISHTA member | Follows strict water safety, installation and ethical trading standards |
| Gold Award winner | Recognised for service quality in the industry |
The British and Irish Spa and Hot Tub Association, or BISHTA, matters as much as anything here. Because it means we follow proper standards on water safety and installation, the things that keep your family safe once the tub is in.
Award-winning hot tubs are only half the story
A great hot tub is only the start. After that, what happens around it makes owning one easy. This is where cheaper sellers fall short, while we do not. So here is what comes free as standard:
- Free delivery within 20 miles. Further afield, we quote a fair cost up front, no surprises.
- Free positioning. We place it where you want it, rather than leaving it on your driveway.
- Free hot tub steps. So getting in and out stays easy and safe, included not extra.
- A free starter chlorine set. Everything to get the water right from day one.
And here is the big one. For us, a hot tub is not a one-off sale. So if you have a question later, about your water, your settings, anything, you pick up the phone and we help. No being passed around, and no working it out alone.
People also ask
What does WhatSpa? Approved mean? It means a hot tub retailer has been independently checked by WhatSpa?, the UK’s leading buyer’s guide, and meets strict standards on showroom, brands, insurance and staff training. WhatSpa removes the approval if standards slip, so it stays a live proof of a trustworthy dealer.
Is A6 Hot Tubs a trusted retailer? Yes. A6 is a WhatSpa? Approved and WhatSwimSpa? Approved retailer, a full BISHTA member, and an award winner for service quality.
Do you deliver and install the hot tub? Yes. We include free delivery and positioning within 20 miles, and we quote a fair price up front beyond that. Then we place the tub where you want it, ready to use, rather than leaving it for you to move.
What comes free with an A6 hot tub? Every hot tub comes with free delivery within 20 miles, free positioning, a free starter chlorine set and free hot tub steps, so you are ready to use it from day one.
What support do I get after I buy? Ongoing phone support. If you have any question after the sale, you call us and we help. We do not disappear once we have delivered the tub.
Come and see why we are approved
Finally, the best hot tub retailers earn your trust before you spend a penny, so the best way to judge one is to meet them. Browse the hot tub range, book a wet test, or get in touch on 0800 037 0803. We will show you exactly why we hold the WhatSpa? Approved badge, year after year.
