Category: Hot Tub Service and Repair
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A6 Service & Repair
Hot tub and swim spa servicing, done properly
Your hot tub or swim spa works hard all year. A yearly service keeps it clean, safe and running efficiently, and catches the small faults before they turn into big bills. Our own BISHTA-approved engineers take care of all of it.
• BISHTA-approved engineers• Up to an 80-point health check• Hot tubs and swim spas• All makes and models
How booking a service works
1
Choose your service
Pick the service you need below, from a full clean to a repair or a winter shut-down.
2
Call for a quote
Give the team a call. Your price depends on where you are, so we quote it there and then.
3
We book you in
We agree a day that suits you and confirm your slot.
4
Our engineer visits
A BISHTA-approved engineer does the work thoroughly, with no rushing and no time limit on a fault find.
5
You get a report
We tell you what we did, flag anything to keep an eye on, and leave your tub ready to use.
Our hot tub and swim spa services
Everything from a one-off clean to a repair, a winter shut-down or a yearly plan. Not sure which you need? Call us and we will point you to the right one. Every service is carried out by our own BISHTA-approved engineers, on hot tubs and swim spas of all makes and models.
Platinum Service & Clean
Your full deep service
A complete strip-down, deep clean and health check. Ideal as a yearly service, or to bring a neglected or second-hand tub back to its best.
- ✓80-point health check and full diagnostics
- ✓Biofilm flush through the pipework
- ✓Full drain, shell pressure-washed and polished
- ✓Cover and cabinet cleaned and protected
- ✓Electrical and control panel test
- ✓Fresh refill, water balanced and shock-treated
- ✓Full operational test
Call for a quote
Fault Finder & Repairs
Something not right?
A BISHTA-approved engineer finds the fault, with no time limit, and stays until it is found. For leaks, heating problems, a tired pump or a control fault.
- ✓Full diagnostic inspection, faults reported
- ✓Filtration system tested
- ✓Electrical load and control panel test
- ✓Water analysed and balanced
- ✓Fixed on the spot where possible
- ✓Parts and labour quoted clearly for bigger jobs
Call for a quote
Hibernate or Re-Commission
Closing down or waking up
A full clean and 65-point health check, then either shut down for winter or brought back to life. Book either on its own, or both.
- ✓65-point health check, faults reported
- ✓Shell jet-washed, cleaned and polished
- ✓Cover, cabinet and steps cleaned and treated
- ✓Hibernate: biofilm flush, full drain and winter protection
- ✓Re-Commission: fresh refill and commission
- ✓Water balanced and shock-treated
Call for a quote
Swim Spa Service & Repair
For your swim spa
The same care, sized for swim spas and carried out by the same engineers: service, clean, repair and winter care.
- ✓Full service and deep clean
- ✓Pumps, jets and swim system checked
- ✓Fault-finding and repairs
- ✓Winterise or recommission
- ✓Water balanced and treated
Call for a quote
Why regular servicing matters
A hot tub is a big investment, and a yearly service protects it. Here is what it does for you.
Protects your warranty
Many manufacturers require an annual service to keep cover valid. We carry it out and document it, so your warranty stays intact.
Heads off costly repairs
A service catches a worn seal, a tired pump or an early leak before it fails, when it is cheap to put right rather than a big bill later.
Cleaner, safer water
A full strip-down and biofilm flush clears the build-up inside the pipework that day-to-day chemicals never reach, so your water is genuinely clean.
Lower running costs
Clean filters, clear pipework and a tub in good order hold heat and run efficiently, which keeps your electricity bill down.
All makes and models, hot tubs and swim spas
We are a multi-brand service centre, so you do not need to have bought your hot tub or swim spa from us. Our BISHTA-approved engineers service and repair every make and model, whatever the badge on the cabinet.
Sunbeach
Oasis
Jacuzzi
HotSpring
Sundance Spas
Marquis
Arctic Spas
Bullfrog Spas
Master Spas
Hydropool
Wellis
RotoSpa
We work from our Sharnbrook base across [CONFIRM YOUR COVERAGE AREA, e.g. Bedfordshire, Northamptonshire and surrounding counties]. Your quote depends on the distance from us, so give us a call and we will sort it.
Frequently asked questions
+ How often should I service my hot tub?
At least once a year for a tub in normal home use. If you use it heavily, or it is a commercial tub, two services a year keeps it in better shape. A yearly service is also what most manufacturers need to keep your warranty valid.
+ What is included in a hot tub service?
A full service is a deep clean and a health check. We flush the pipework to clear biofilm, drain the tub, pressure-wash and polish the shell, clean and protect the cover and cabinet, refill with fresh water, balance and shock-treat it, and run an up-to-80-point health check with a full operational test.
+ Do you service swim spas?
Yes. We service, clean, repair and winterise swim spas as well as hot tubs, carried out by the same BISHTA-approved engineers. Give us a call and we will quote for your model.
+ Do you service hot tubs not bought from A6?
Yes. We look after hot tubs and swim spas of all makes and models, whoever you bought them from. You do not need to be an existing A6 customer.
+ How much does a hot tub service cost?
It depends on the service you need and how far you are from our Sharnbrook base, as that affects the engineer’s travel. Tell us your model and your postcode and we will give you a clear quote, with no obligation.
+ Do I need an annual service to keep my warranty valid?
Very often, yes. Many hot tub manufacturers require proof of an annual service for the warranty to stay valid. We carry the service out and document it for you, so your cover is protected.
+ Can you repair my hot tub?
Yes. Our Fault Finder service sends a BISHTA-approved engineer to diagnose the problem, with no time limit, and they stay until it is found. We fix it on the spot where we can, and quote parts and labour clearly for anything larger.
+ My hot tub is leaking or not heating. Can you help?
Yes, those are among the most common faults we see. Book a Fault Finder and the engineer will trace the cause, whether it is a leak, a heater, a pump or the controls, and tell you exactly what it needs.
+ My hot tub is old. Is it worth repairing?
We will give you an honest answer. When you book a Fault Finder, the engineer weighs up the tub’s condition and the cost of putting it right, then tells you plainly whether a repair makes sense or whether your money is better spent on a replacement. No pressure either way.
+ What areas do you cover?
We cover [CONFIRM YOUR COVERAGE AREA] from our base in Sharnbrook. Because your quote depends on the distance, the best thing is to call us with your postcode and we will confirm straight away.
+ How long does a hot tub service take?
A full service usually takes a few hours, as draining, cleaning, refilling and balancing all take time. A Fault Finder visit has no fixed time limit, because the engineer stays until the problem is found.
+ What is the difference between hibernate and re-commission?
Hibernate shuts your tub down safely for winter, draining it and protecting it while it is not in use. Re-Commission brings it back to life, refilling it and getting it running again. You can book either on its own, or both.
+ Should I service my hot tub before winter?
It is a good time to, yes. A service before the cold months means everything is clean and working when you want the tub most. If you are not going to use it over winter, a Hibernate shut-down protects it instead.
+ Are your engineers qualified?
Yes. Every service and repair is carried out by our own BISHTA-approved engineers, to the standard set by the hot tub industry’s trade association. We do not sub-contract it out.
+ How do I book a service?
Call the team or drop us a message and we will quote your service, agree a day that suits you and book you in. Start with the service you think you need above, or just call and we will help you pick.